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SUCCESS STORY

About the Customer

Volrisk is a prominent company specializing in financial and operational risk management, serving global clients in industries such as banking, insurance, and commerce. Its business model relies on the efficient management of highly sensitive data, used to produce advanced analytics and ensure regulatory compliance. Operating in a competitive and regulated sector, Volrisk’s ability to scale operations and maintain data security are critical success factors. Over the years, Volrisk has demonstrated leadership by providing innovative solutions to its clients, but needed to update its technological infrastructure to meet growing demands.

Customer Challenge

As Volrisk’s business expanded, so did the challenges associated with managing its hybrid infrastructure (cloud and On-Premise). The main issues were:

1. Limited scalability

Its infrastructure could not accommodate the growing volume of data generated by new clients and services. This created bottlenecks in operational processes, affecting its ability to deliver timely results.

2. Lack of backup and disaster recovery strategy

Without a clear plan, Volrisk faced constant risks of losing sensitive data due to hardware failures or cyberattacks. This threatened not only its reputation but also its clients’ trust.

3. Inability to comply with data retention regulations

Local and international regulations required maintaining data over extended periods in secure and accessible conditions. Its current system could not support these requirements, exposing the company to legal sanctions.

Impact and Risks:

Failure to address these issues could lead to significant operational disruptions, loss of revenue, and damage to the company’s reputation. Additionally, the operational costs of maintaining its On-Premise infrastructure continued to increase, making its current model unsustainable.

Partner Solution

Kruger developed a comprehensive solution based on AWS services, transforming the way Volrisk managed its infrastructure and data:

1. Backup and Data Recovery:

  • AWS Backup was implemented to automate backups of Amazon EC2, EBS, and RDS, ensuring critical data protection.

  • Amazon S3 with cross-region replication was configured as secondary storage, increasing resilience against failures.

  • AWS Storage Gateway facilitated the integration of the On-Premise environment, enabling seamless data migration to the cloud.

2. Primary Storage:

  • Amazon Elastic File System (EFS) was deployed for file-based workloads, providing a flexible and scalable solution.

  • Amazon FSx for Windows File Server supported enterprise applications requiring SMB protocol compatibility.

  • Amazon EBS was used for high-performance workloads, improving the speed and stability of critical operations.

3. Data Archiving:

  • Amazon S3 Glacier and Glacier Deep Archive were implemented to create a secure archiving system with automated lifecycle policies to move inactive data, reducing costs by 60%.

4. Business Continuity and Disaster Recovery (BCDR):

  • AWS Elastic Disaster Recovery (AWS DRS): Reduced Recovery Time Objective (RTO) to under 15 minutes through continuous replication of critical systems.

  • Amazon Route 53: Configured with automatic failover to redirect traffic during interruptions, ensuring service availability.

  • AWS CloudEndure Migration: Enabled the seamless migration of essential systems to AWS, consolidating operations into a more efficient infrastructure.

Technical Support

Kruger provided full support before and after implementation, ensuring a smooth integration. This included training sessions for Volrisk’s staff, customized solution adjustments, and constant monitoring during the initial phase to guarantee success.

Results and Benefits

Kruger’s AWS-based solution delivered outstanding results for Volrisk:

1. Operational Cost Reduction:
  • The use of Amazon S3 Glacier saved 60% in storage costs, optimizing technological resources.
2. Improved Operational Efficiency:
  • Backup and archiving processes were fully automated, freeing up the IT team to focus on strategic activities.
  • Migration to cloud storage improved the performance of critical applications, accelerating response times by 40%.
3. Enhanced Resilience and Security:
  • The BCDR solution reduced recovery time by 80%, minimizing the impact of potential disruptions.
  • Encryption with AWS Key Management Service (KMS) and cross-region replication ensured data security and availability.
4. Regulatory Compliance:

  • With the implemented solutions, Volrisk now complies with global data retention and protection regulations, strengthening its competitive position in the market.

About the Partner

Kruger is a leader in public cloud solutions with over two decades of experience in technology.

As an advanced AWS partner, it holds certifications in storage, disaster recovery, and hybrid strategies. Its results-oriented approach ensures that clients like Volrisk receive tailored solutions that maximize the value of their cloud investments.